Flexcentra Privacy Policy

Effective Date: December 1st, 2025

Flexcentra Inc. operates this website and provides bookkeeping and administrative services to Canadian clients. We are committed to protecting your privacy under PIPEDA and applicable provincial laws.

1. Information We Collect

Contact details (name, email, phone, address)
Business and tax information (Business Number, GST/HST number)
Financial data you upload or link (bank feeds, invoices, receipts, payroll)
Website usage data (IP address, browser type, cookies)

2. How We Use It

Only to deliver and improve our bookkeeping services, communicate with you, process payments and transactions, and meet legal requirements.

3. Sharing Your Information

We do not sell your data. We share only with:

Trusted Canadian and international service providers who are bound by confidentiality. Data may be stored or processed outside of Canada by some providers.
Government authorities when required by law

4. Security

We use encryption, secure cloud storage, and access controls. Financial data is encrypted in transit and at rest.

5. Retention

We keep records for 7 years (or as required by Canadian tax law), then securely delete them.

6. Your Rights

You may access, correct, or request deletion of your personal information. Contact us and we will respond within 30 days.

7. Cookies

We use necessary cookies for site function and optional analytics cookies. You can manage preferences in your browser.

8. Changes

We will update this page and indicate the new effective date if we make changes.

Privacy Officer
Flexcentra Inc.
Email: privacy@flexcentra.com